Returns & Exchanges
At Utah Department Store, we want you to be completely satisfied with your purchase. If your fashion finds aren't a perfect fit, you can return or exchange eligible items within 30 days of delivery.
1
Initiate Your Return
Visit our online returns portal with your order number and zip code to select the items you wish to send back.
2
Pack Your Items
Securely place the unworn items with original tags attached into their original packaging or a sturdy shipping box.
3
Attach Shipping Label
Print the prepaid shipping label provided by our portal and affix it clearly to the outside of your return package.
4
Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy until your refund is processed.
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30-Day Window
Return within 30 days of delivery
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Free Returns
Prepaid shipping label provided
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Fast Refunds
5-7 business days processing